The Electronic Journal of e-Government publishes perspectives on topics relevant to the study, implementation and management of e-Government

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Journal Article

Challenging Organizational Issues When Municipal Contact Centers are Implemented in Sweden  pp198-209

Irene Bernhard, Kerstin Grundén

© Dec 2013 Volume 11 Issue 1, Editor: Frank Bannister, pp181 - 322

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Journal Article

Degree of Digitalization and Citizen Satisfaction: A Study of the Role of Local e‑Government in Sweden  pp59-71

Irene Bernhard, Livia Norström, Ulrika Lundh Snis, Urban Gråsjö, Martin Gellerstedt

© May 2018 Volume 16 Issue 1, Editor: Dr Carl Erik Moe, pp1 - 86

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