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Journal Article

Journal Article

Balanced Scorecard Based Management Information System — A Potential for Public Monitoring and Good Governance Advancement pp29-38

Ivaylo Gueorguiev, Snezhana Dimitrova, Milena Komitska

© Jul 2005 Volume 3 Issue 1, Editor: Frank Bannister, pp1 - 58

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Abstract

The Coordination Center for Information Communication and Management Technologies, Information Services PLC and the State Administration Directorate at the Council of Ministers developed a pilot web‑based Management Information System using the Balanced Scorecard methodology. Authors share their experience gained during the implementation of MIS for Bulgarian e‑Government Strategy. MIS provides monitoring of 42 key indicators in 17 ministries. It is designed to be extended to cover the modernization of the state administration.

Keywords: e-Government, Balanced Scorecard, Good Governance, Strategy, Modernization, Public Administration

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