The Electronic Journal of e-Government publishes perspectives on topics relevant to the study, implementation and management of e-Government

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Journal Article

When e‑Government is Opposed by Unwilling Clients; Case Studies on e‑Enforcement  pp65-74

Marieke Koopmans-van Berlo, Hans de Bruijn

© Jun 2004 Volume 2 Issue 1, Editor: Frank Bannister, pp1 - 74

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Abstract

e‑Enforcement is the use of electronic tools in law enforcement. We examined the consequences of using two forms of e‑Enforcement for several aspects in the relation between government and inspectees: weigh‑in‑motion and the digital tachograph. Inspectees are 'obligated clients' of enforcement. They usually do not appreciate government enforcement and have strong incentives for 'strategic behaviour' or 'game playing'. Our research shows that, contrary to our expectations, e‑Enforcement does not reduce all strategic behaviour and in fact even stimulates some new forms of it. However, e‑Enforcement turns out to be successful when embedded in interaction processes and when providing added value for the inspectees.

 

Keywords: digitalelectronice- government, automatedelectronice- enforcement, customer, client, strategic behaviour, public sector, transport, weigh-in-motion, tachograph

 

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Journal Article

Policy Recommendations for Electronic Public Procurement  pp99-108

Ramanathan Somasundaram, Jan Damsgaard

© Dec 2005 Volume 3 Issue 3, Editor: Frank Bannister, pp99 - 156

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Abstract

The role played by governmental institutions for accelerating the diffusion of electronic public procurement (e‑PP) is analyzed in this paper. Such analysis is interesting for institutions encouraging the diffusion of e‑Government because they are not objective third party intermediaries instead they are part of the government. The paper is written based on an embedded case study carried out to enquire the challenges faced by the Danish public sector in the diffusion of e‑procurement. The actions taken by the ministry of science, technology and innovation in Denmark are analyzed under the following sections; knowledge building, knowledge deployment, subsidy, mobilization, standard setting and innovation directive. The analysis yields six conjectures and it shows that as public administration is politically managed, the Danish government seeks mainly to influence and not regulate the supply and demand sides. A regulatory action may be misinterpreted as a move to alter power structures within the public administration.

 

Keywords: e-procurement, e-Government, public sector, diffusion, policy, inter-organizational systems and institutions

 

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Journal Article

e‑Government and State Reform: Policy Dilemmas for Europe  pp167-174

Manuel Baptista

© Feb 2006 Volume 3 Issue 4, Editor: Frank Bannister, pp157 - 240

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Abstract

e‑Government policies are both a sub‑set and a driver of government and public sector reform, and their implementation raises or amplifies a number of political issues in a wide number of areas. Particularly, the implementation of the current transnational e‑Government agenda raises important political issues, including the further privatisation of the public sphere and the changing role of government. Moreover, conflicting policy elements within the agenda magnify the need for more public debate on the desired outcomes of e‑Government.

 

Keywords: e-Government, governance, state reform, public sector reform, European Union

 

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Journal Article

e‑Government in Greece: Bridging the gap Between Need and Reality  pp185-192

Panos Hahamis, Jennifer Iles, Mike Healy

© Feb 2006 Volume 3 Issue 4, Editor: Frank Bannister, pp157 - 240

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Abstract

Currently in Greece, the Operational Programme for the Information Society (OPIS) is promoting ICT in the public sector. However, a content study of Greek government websites reveals that at local level e‑Government has generally not progressed beyond the information presentation stage. The findings of an online survey of government employees and interviews with key government officials suggest reasons for this. Recommendations are made for facilitating the development and implementation of full interactive local e‑Government.

 

Keywords: Information society, e-Government, EU, Greece, public sector, local government

 

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Journal Article

A Suggested Framework for Assessing Electronic Government Readiness in Egypt  pp11-28

Nahed Amin Azab, Sherif Kamel, Georgios Dafoulas

© Jan 2009 Volume 7 Issue 1, Editor: Frank Bannister, pp1 - 122

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Abstract

Electronic Government (e‑Government) is becoming a global phenomenon that is increasingly attracting the attention of community citizens including politicians, economists, decision and policy makers amongst others. Once only regarded as a means for modernizing the public sector and increasing government productivity and efficiency, e‑ Government is presently recognized as a driver and a key enabler of citizen‑centric, cooperative, and seamless modern governance implying not only a profound transformation in the way government interacts with the governed but also the reinvention of its internal processes and how organizations carry their business both internally as well as externally while interacting with the other segments of the community. Based on the literature, it is frequently claimed that the availability of an effective e‑Government assessment framework is a necessary condition for advancing e‑Government proper implementation. The objective of this article is to develop an e‑Government appraisal framework encompassing several components such as people, technology, processes, and strategic planning. The article examines the relations and interactions of these components in an emerging e‑Government environment using a case study on an agency affiliated to the government of Egypt as a primary step in the process of testing the framework presented.

 

Keywords: government e-Government e-Government readiness e-readiness internet strategic planning information and communication technology public sector IT transfer developing nations Egypt

 

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Journal Article

e‑Governmentality: On Electronic Administration in Local Government  pp39-48

Katarina Giritli Nygren

© Jan 2009 Volume 7 Issue 1, Editor: Frank Bannister, pp1 - 122

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Abstract

As a consequence of the advance of information technology into the realm of public administration, we are now faced with a potential increase in efficiency of a scope and power not previously seen. The intentional use of information technology to modernise the public sector goes internationally by the name of e‑Government. While e‑ Government's greatest impact thus far has been to promote customer satisfaction, its guiding spirit is more ambitious, with the fundamental reorganisation of the entire public sector in its sights. The overall purpose of this paper is to contribute to the understanding of how public administration at a local authority level adapts to impending e‑Government by considering the discourses that are manifested and how they are used to understand and legitimise electronic administration. The present study uses critical discourse analysis to shed light on those discursive orders that are revealed in the course of deliberations on electronic administration at the local government level. On the one hand, it is possible to see electronic administration as a refinement ‑ and a reform ‑ of a bureaucracy's techniques. On the other hand, it is equally possible to view it in the light of free market ideology.

 

Keywords: e-Government, state management, public sector, critical discourse analysis, public administration, governmentality

 

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Journal Article

We do not Talk about this: Problematical Silences in e‑Government  pp259-270

Johanna Sefyrin, Christina Mortberg

© Jan 2009 Volume 7 Issue 3, Editor: Frank Bannister, pp209 - 294

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Abstract

The Swedish public sector is currently in a process of transformation, often referred to as e‑ Government. In this paper stories are told of problematic silences in an e‑Government implementation project in a Swedish government agency. e‑Government is discussed as something that is articulated differently by a range of actors in various locations. This enables articulations of multiple e‑Government and the multiple articulations can also be a means to contest dominant and possibly problematic articulations of e‑Government. The dominant discourse of e‑Government is the rationalisation of the public sector as a means of saving public resources. The improvement of quality and availability of public services, and to improve democratic processes are central in the dominant discourse. In this discourse there is a silence about the dismissal of employees in the public sector. There is neither talk about how the public sector is an important labour market for women nor how the rationalisation will affect the employees. Employees' knowledges are not considered as being a resource for strategic IT‑planning, and thus they are not invited to participate in the further design of IT‑systems. The purpose of the paper is to explore the participation of the administrative officers in an e‑Government implementation project, and the meanings of e‑Government articulated in the project. Ethnographic methods were used in the collection of empirical material, and central ideas in participatory design and feminist technoscience were used in the analysis. The main argument is that the administrative officers participated in an ambiguous way. They were central actors but were at the same time marginalised within the organisation. The ambiguity regarding how they participated is related to different and more inclusive articulations of e‑ Government in the project. The paper is concluded with a discussion concerning how alternative articulations of e‑Government can offer alternatives to the dominant e‑Government discourse.

 

Keywords: e-Government, public sector employees, silences, feminist technoscience, participatory design

 

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Journal Article

e‑Government Implementation and Leadership ‑ the Brunei Case Study  pp271-282

Hazri Kifle, Patrick Low Kim Cheng

© Jan 2009 Volume 7 Issue 3, Editor: Frank Bannister, pp209 - 294

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Abstract

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Keywords: e-Government, leadership issues, public sector innovation process

 

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