The Electronic Journal of e-Government publishes perspectives on topics relevant to the study, implementation and management of e-Government

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Journal Article

The Adoption of the Traffic Violation E‑payment System (TVEPS) of Kuwait  pp1-19

A Omar E M. Khalil, Alaa Al„Nasrallah

© Nov 2014 Volume 12 Issue 1, Editor: Frank Bannister, pp1 - 125

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Abstract

Abstract: E‑government (e‑gov) has become indispensable for government modernization. Its success, however, is contingent upon its adoption by the intended users. This research used an extended version of the Unified Theory of Acceptance and Use of Tech nology (UTAUT) model to investigate a number of factors that are believed to affect the Kuwaiti citizens adoption of the traffic violation e‑payment system (TVEPS). Effort expectancy and social influence were found to influence the use intention, and users Internet experience moderated such a relationship. However, performance expectancy did not influence the intention to use TVEPS. Facilitating condition, trust and use intention were found to influence the actual use of the system. While gender mod erated the relationship between facilitating conditions and actual use of the system, awareness moderated the relationship of trust and use intention with the actual use of the system. These findings and their implications are further discussed in the pap er.

 

Keywords: Keywords: UTAUT, e-government, Effort Expectancy, Performance Expectancy, Social Influence, Facilitating Conditions, Trust, Kuwait

 

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Journal Article

Microblogging and Authoritarian Governance Regimes: Results from a Survey on the use of Sina Weibo by Chinese Citizens  pp159-167

Qiaomei Yang, Vincent Homburg, Rebecca Moody, Victor Bekkers

© Oct 2018 Volume 16 Issue 2, Editor: Dr Carl Erik Moe, pp87 - 167

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Abstract

Until now, explanations of citizens’ online behaviors in the Western world have been scarce, with accounts of analyses of citizens’ behaviors in authoritarian governance regimes in the East being even scarcer. This study contributes to the understanding of which factors contribute to citizens’ use of social media in state‑citizen communication patterns in authoritarian governance regimes, with a focus on Chinese citizens’ use of Sina Weibo microblogs. Based on the analysis of 1572 questionnaires collected from citizens living in Hunan (People’s Republic of China), the study quantifies the factors that impact (1) Chinese citizens’ intentions to use Sina Weibo and (2) actual use of Sina Weibo in state‑citizen communication patterns. Results indicate that peer pressure and trust in individual civil servants positively impacts use of Government Sina Weibo microblogs by citizens, anxiety negatively impacts citizens’ use, whereas institutional trust does not explain citizens’ use. Use intentions mediate the relations between respectively peer pressure and interpersonal trust in officials, and actual use. The study contributes to the literature on trust and anxiety (especially in the Chinese society) in relation to the use of microblogging by Chinese government, and adds to our understanding of the role of microblogging in state‑citizen communication patterns in authoritarian governance regimes in general, and in the Chinese governance system in particular.

 

Keywords: social media, Sina Weibo, adoption, trust, social influence, e-government, China

 

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