The Electronic Journal of e-Government publishes perspectives on topics relevant to the study, implementation and management of e-Government

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Journal Article

Examining the Barriers to e‑Government Adoption  pp113-122

Richard W. Schwester

© Jan 2009 Volume 7 Issue 1, Editor: Frank Bannister, pp1 - 122

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Abstract

e‑Government initially began as process where government entities developed websites and began populating these sites with information. After mastering this information dissemination aspect, government units moved toward processing online transactions. Subsequent to mastering transaction processing, governments moved across a continuum and engaged citizens online in a participatory framework; that is, offering Internet applications that connect citizens with public administrators, decision‑makers, and perhaps elected officials. While the subsequent progression and potential benefits of e‑Government applications are without limits, there are a number of barriers that impede the implementation of such applications. Using survey data collected by the International CityCounty Management Association (ICMA), this paper examines the factors that most impede the adoption of e‑Government applications. Central research questions include: what are the differences between municipalities that have comprehensive e‑ Government platforms and those that do not, and to what extent do certain barriers explain these differences? Multiple regression results indicate that e‑Government adoption is a function of financial, technical, and human resources. Holding all other factors constant, municipalities with higher operating budgets, more full‑time IT staff, and technical resources are more likely to implement a comprehensive e‑Government platform. Political support is a key and fairly robust determinant of municipal e‑Government adoption as well.

 

Keywords: e-Government adoption, municipalities, barriers, service delivery, information dissemination, citizen participation

 

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Journal Article

Socio‑technical Impediments of Open Data  pp156-172

Anneke Zuiderwijk, Marijn Janssen, Sunil Choenni, Ronald Meijer, Roexsana Sheikh Alibaks

© Dec 2012 Volume 10 Issue 2, ECEG, Editor: Frank Bannister, pp95 - 181

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Abstract

There is an increasing demand for opening data provided by public and private organisations. Various organisations have already started to publish their data and potentially there are many benefits to gain. However, realising the intended positive effects and creating value from using open data on a large scale is easier said than done. Opening and using data encounters numerous impediments which can have both a socio and a technical nature. Yet, no overview of impediments is available from the perspective of the open data user. Socio‑technical impediments for the use of open data were identified based on a literature overview, four workshops and six interviews. An analysis of these 118 impediments shows that open data policies provide scant attention to the user perspective, whereas users are the ones generating value from open data. The impediments that the open data process currently encounters were analysed and categorized in ten categories: 1) availability and access, 2) find ability, 3) usability, 4) understand ability, 5) quality, 6) linking and combining data, 7) comparability and compatibility, 8) metadata, 9) interaction with the data provider, and 10) opening and uploading. The impediments found in literature differ from impediments that were found in empirical research. Our overview of impediments derived from both literature and empirical research is therefore more comprehensive than what was already available. The comprehensive overview of impediments can be used as a basis for improving the open data process, and can be extended in further research. This will result in the solving of some impediments and new impediments might rise over time.

 

Keywords: open data, open government data, impediments, barriers, challenges, problems, user perspective.

 

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Journal Issue

Volume 7 Issue 1 / Jan 2009  pp1‑122

Editor: Frank Bannister

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Keywords: accessibility, barriers, BRAIN, business process, business rule, capacity for getting ahead, citizen participation, community building, coping and sense making strategies, developing nations, digital divide, disability, disenfranchisement, eDemocracy, e-governance, e-Government adoption, e-government readiness, Egypt, end-user approaches, e-readiness, information and communication technology, information dissemination, internet voting, IT transfer, KedaiKom, Malaysia, municipalities, policy participation, political participation, public participation, public sector, public servants, Section 508, service delivery, social and digital inclusion, social consequences, social participation, strategic planning, Switzerland, technology acceptance model, Telecentres, turnout, websites

 

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Journal Issue

Volume 10 Issue 2, ECEG / Dec 2012  pp95‑181

Editor: Frank Bannister

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Editorial

The Special ECEG issue of EJEG. The Issue contains seven of the best papers presented at ECEG in Barcelona.

Edited by Frank Bannister, Trinity College, Dublin, Ireland.

With special thanks to Milla Gasco, ESADE, Barcelona, Spain.

 

Keywords: data mining, applications of local government, structure and urban informatics, service oriented architecture, e-procurement, disruptive innovation theory, e-government, public sector innovation, new business model, shared services, trust, e-voting, Jordan, framework, adopting , ePrescription, workaround, usability, tailorability, generativity, professionalism, governance, data, open government data, impediments, barriers, challenges, problems, user perspective, Alignment in practice, alignment, disalignment local government, e-Government, organizational change

 

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