The Electronic Journal of e-Government publishes perspectives on topics relevant to the study, implementation and management of e-Government

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Journal Article

Evaluation of E‑Government Implementation: The Case of State Government Websites in Nigeria  pp48-59

Aderonke Oni, Adekunle Okunoye, Victor Mbarika

© Jun 2016 Volume 14 Issue 1, Editor: Frank Bannister, pp1 - 134

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Abstract

Abstract: This study evaluated the extent to which current status of e‑government implementation in Nigeria conforms to the national IT policy strategy. The study is based on content analysis of the official websites of the thirty six states and the feder al capital territory of the country. It focuses on the content, functional and construction features of the websites. It was found that, out of the thirty six states, only twenty‑three (64 percent) had websites and mostly provide textual information; fe w provide downloadable digital documents and functional online interactions. We recommend that, in addition to the National IT policy, Nigerian government needs to have an established guideline for its e‑government implementation and NITDA needs to be mor e proactive in its duty of monitoring IT policy implementation. The site designers should acknowledge the importance of government websites as the main channels for information dissemination, for facilitating citizens┬É interaction with government and for transforming government operations. Thus, the websites must be more than static notice boards but be function‑oriented, dynamic and interactive.

 

Keywords: Keywords: content analysis, e-government, Nigeria, Website, evaluation, IT policy, ICT

 

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Journal Article

Implementing e‑Government Services in East Africa: Assessing Status through Content Analysis of Government Websites  pp39-54

Janet Kaaya

© Jun 2004 Volume 2 Issue 1, Editor: Frank Bannister, pp1 - 74

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Abstract

A content analysis study was conducted to determine the status of government websites of three East African countries ‑ Kenya, Tanzania and Uganda ‑ using establishment year, visibility and usability attributes. The results were matched with a four‑stage model of e‑Government growth based on the status of websites from simple to sophisticated features. The study identified 98 government websites including 33 for Kenya, 37 for Tanzania and 28 for Uganda. More than 83% of the identified websites were established between 2000 and 2003 and their creators are still undergoing the learning experience. The website visibility test ranged from 27% to 40% and the average for three countries was 32%. Usability analysis revealed more interactivity features for Tanzanian and Ugandan websites than Kenyan websites. The study concludes that all of the East African websites are at the first and second stages of the website development and corresponding e‑Government services. One of the theoretical and practical implications of the study is a move toward a standardized use of the website evaluation attributes among various researchers to gauge stages of e‑Government implementation. These attributes can also serve as indicators for individual governments to strive toward advanced stages of e‑ Government implementation.

 

Keywords: Website visibility, website usability, website interactivity, East Africa, Kenya, Tanzania, Uganda, content analysis

 

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