The Electronic Journal of e-Government publishes perspectives on topics relevant to the study, implementation and management of e-Government

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Journal Article

A Suggested Framework for Assessing Electronic Government Readiness in Egypt  pp11-28

Nahed Amin Azab, Sherif Kamel, Georgios Dafoulas

© Jan 2009 Volume 7 Issue 1, Editor: Frank Bannister, pp1 - 122

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Electronic Government (e‑Government) is becoming a global phenomenon that is increasingly attracting the attention of community citizens including politicians, economists, decision and policy makers amongst others. Once only regarded as a means for modernizing the public sector and increasing government productivity and efficiency, e‑ Government is presently recognized as a driver and a key enabler of citizen‑centric, cooperative, and seamless modern governance implying not only a profound transformation in the way government interacts with the governed but also the reinvention of its internal processes and how organizations carry their business both internally as well as externally while interacting with the other segments of the community. Based on the literature, it is frequently claimed that the availability of an effective e‑Government assessment framework is a necessary condition for advancing e‑Government proper implementation. The objective of this article is to develop an e‑Government appraisal framework encompassing several components such as people, technology, processes, and strategic planning. The article examines the relations and interactions of these components in an emerging e‑Government environment using a case study on an agency affiliated to the government of Egypt as a primary step in the process of testing the framework presented.


Keywords: government e-Government e-Government readiness e-readiness internet strategic planning information and communication technology public sector IT transfer developing nations Egypt


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Journal Issue

Volume 7 Issue 1 / Jan 2009  pp1‑122

Editor: Frank Bannister

View Contents Download PDF (free)

Keywords: accessibility, barriers, BRAIN, business process, business rule, capacity for getting ahead, citizen participation, community building, coping and sense making strategies, developing nations, digital divide, disability, disenfranchisement, eDemocracy, e-governance, e-Government adoption, e-government readiness, Egypt, end-user approaches, e-readiness, information and communication technology, information dissemination, internet voting, IT transfer, KedaiKom, Malaysia, municipalities, policy participation, political participation, public participation, public sector, public servants, Section 508, service delivery, social and digital inclusion, social consequences, social participation, strategic planning, Switzerland, technology acceptance model, Telecentres, turnout, websites


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