The Electronic Journal of e-Government publishes perspectives on topics relevant to the study, implementation and management of e-Government

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Journal Article

The Application of Methodologies in e‑Government  pp115-126

Lee Anthony Eddowes

© Oct 2004 Volume 2 Issue 2, ECEG 2004, Editor: Frank Bannister, pp75 - 146

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Abstract

This paper contributes to critical discussion on the contribution of methodologies in implementing e‑Government programmes. The paper takes into account institutional, technological and organisational factors within the public sector and how the concept and practicality of methodologies are being applied. The paper explores the experiences of e‑Government specific methodologies, and in drawing on the work of Wastell, Newman and Kawalek (2002) to illustrate perceptions of e‑Government by implementing agencies.

 

Keywords: e-Government, methodology, IT enabled change, pathfinder

 

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Journal Article

Measuring for Knowledge: A Data‑Driven Research Approach for eGovernment  pp226-235

Pieter Verdegem, Jeroen Stragier, Gino Verleye

© Dec 2010 Volume 8 Issue 2, ECEG Conference Issue, Editor: Frank Bannister, pp83 - 235

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Abstract

As ICT provide a lot of possibilities, high expectancies exist towards the electronic public service provision. All governments are increasingly establishing their e‑strategies. However, eGovernment still faces many challenges as it continues to develop. The current status of electronic services delivery opens up a lot of questions, both for practitioners and researchers. Therefore, further progress of eGovernment needs a profound knowledge base. eGovernment policy has focused several years on bringing online public services and on benchmarking their availability and sophistication. Simultaneously, eGovernment measurement and monitoring activities are often based on the so‑called supply‑side benchmarking. Although this is important knowledge, it is under criticism because it lacks a user‑centric viewpoint of eGovernment development. This article presents and discusses a bottom‑up and data‑driven approach about how research can help to manage (user‑centric) eGovernment strategies. Based on statistical testing (techniques of structural equation modeling, SEM) of large‑scale sample data from the Belgian government, the authors have investigated which relations do exist between contextual variables and the availability and/or satisfaction of electronic public services. By doing this, this manuscript presents an illustration of a data‑driven approach in eGovernment monitoring and it explains how this can support and enrich the management and evaluation of eGovernment policy.

 

Keywords: eGovernment, methodology, management, benchmarking, evaluation, satisfaction, structural equation modeling, SEM

 

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Journal Article

A Review of e‑Government Research as a Mature Discipline: Trends, Themes, Philosophies, Methodologies, and Methods  pp18-35

Muhammad Yusuf, Carl Adams, Kate Dingley

© Jun 2016 Volume 14 Issue 1, Editor: Frank Bannister, pp1 - 134

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Abstract

Abstract: This paper aims to identify themes, trends, research philosophies, methodologies and methods used in E‑Government studies. This research uses a novel structure literature review method to capture the evolving research focus in the E‑Government l iterature. It examines all abstracts from the European Conference on E‑Government (ECEG) papers from 2007 to 2012 and International Conference on E‑Government (ICEG) papers from 2007 to 2010. This paper also compares previous research covering themes and models of E‑Government research. The research findings are: 1) case study and potential case study is dominant methods, 2) there are various research philosophy, methodology and methods on e‑government field, and 3) e‑government is evolving over ti me and is maturing as a discipline. An analysis also shows lack of works covering development of theory in e‑government domain. This paper provides further contribution by using a novel approach for conducting a structured literature review, based on eval uating abstracts and key words, and in a corresponding method to method to validate classification of themes that emerge using focus group discussion sessions.

 

Keywords: Keywords: e-government, themes, trends, philosophy, methodology, method, literature review, ICEG, ECEG

 

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