The Electronic Journal of e-Government publishes perspectives on topics relevant to the study, implementation and management of e-Government

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Journal Article

Citizens4Citizens: Mapping Participatory Practices on the Internet  pp99-112

Albert Meijer, Nils Burger, Wolfgang Ebbers

© Jan 2009 Volume 7 Issue 1, Editor: Frank Bannister, pp1 - 122

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Abstract

Many important forms of public participation take place in interactions between citizens. Studying these interactions is crucial for understanding e‑governance, defined as steering in the public domain. The new forms of public participations can be labeled Citizens2Citizens interactions (C2C). Citizens use the Internet to facilitate policy participation (meant to support or undermine government policies), political participation (directed at influencing political decision‑making and agenda‑setting) and social participation (to increase social capital). Attention for these forms of digital participation coincides with the rise of a new set of Web applications which are grouped under the label 'Web 2.0'. This paper is an attempt to conceptualize and categorize the wide variety of types and forms of C2C to provide a basis for a further development of this new research field. We do not claim that our exploration will lead to a final and complete description of C2C; we merely aim to present an overview of the diversity of forms of C2C initiatives that are taking place in the digital world. The argument we are putting forward is that new technologies offer new venues for participating and that these new practices will constitute both a replication of and an addition to existing offline practices of public participation. Our explorative research of C2C initiatives results in a map of political, policy and social participation. This map of C2C initiatives can provide insights in the variety of Internet practices and help subsequent researches in their selection of initiatives for in‑depth studies. Additionally, our research results in an exploration of the implications the analyzed initiatives can have for participation in the public sector.

 

Keywords: political participation, policy participation, social participation, e-governance

 

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Journal Article

Strategies, Policies and Evaluations of Brazilian Electronic Government  pp136-149

Valeria Esther Nigri Musafir, Christiana Soares de Freitas

© Dec 2015 Volume 13 Issue 2, ECEG2015, Editor: Carl Adams, pp75 - 160

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Abstract

Abstract: The goal of this paper is to analyze the strategic direction of the Brazilian e‑Government Program from 2008 to 2014 associated with the Brazilian ranking on the United Nations e‑Government Survey. Federal government strategic plans from 2008 to 2014 were analyzed based on three categories: e‑services, e‑administration (interoperability, integration; standardization; structuring systems) and e‑democracy (open data and transparency; e‑participation). Semi‑structured interviews were conducted with fifteen government executives responsible for the planning and coordination of public policies in this sector. The research demonstrates that the Brazilian e‑Government Program acquired a more important role in the Brazilian political arena after the protests of June 2013. The ⠜Gabinete Digital⠀ was created and reported directly to the Presidency of the Republic. It has successfully launched many e‑government initiatives that were being developed but were not considered as a priority. Another res earch finding was the emphasis on increasing the supply of e‑services. This was explicitly observed in government strategic planning starting in 2011. As a result, Brazil moved up 33 positions on the online index of the UN Survey from 2010 to 2012. The la st presidential term was more focused on promoting interaction between government and society ⠍ through an increase of transparency, the use of open data by the states and municipalities, and providing access to public information. Brazil rose seven pos itions on the e‑participation index between 2012 and 2014. Despite numerous initiatives, Brazil's e‑government index ranking in the UN Survey is advancing very slowly and still didn⠒t reach the 45th global position it had in 2008, mainly because of low scores on the telecommunication infrastructure and the human capital indexes. These findings can also be verified in the evaluations of e‑government initiatives presented. Our objective was to verify the convergence, effective follow up and achievement of the targets stipulated in the e‑government stra

 

Keywords: Keywords: strategic planning, electronic government, e-government, digital governance, social participation, public policy evaluation

 

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Journal Issue

Volume 7 Issue 1 / Jan 2009  pp1‑122

Editor: Frank Bannister

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Keywords: accessibility, barriers, BRAIN, business process, business rule, capacity for getting ahead, citizen participation, community building, coping and sense making strategies, developing nations, digital divide, disability, disenfranchisement, eDemocracy, e-governance, e-Government adoption, e-government readiness, Egypt, end-user approaches, e-readiness, information and communication technology, information dissemination, internet voting, IT transfer, KedaiKom, Malaysia, municipalities, policy participation, political participation, public participation, public sector, public servants, Section 508, service delivery, social and digital inclusion, social consequences, social participation, strategic planning, Switzerland, technology acceptance model, Telecentres, turnout, websites

 

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