Journal Article
© Oct 2004 Volume 2 Issue 2, ECEG 2004, Editor: Frank Bannister, pp75 - 146
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Abstract
e‑Government puts demands on government organisations which may require new management frameworks. This paper presents interim findings from a doctoral research study exploring how a framework based on the New Institutional Economics leads to greater understanding and new insights. This paper, which outlines the theory and shows how it has been applied as a practical business tool in an e‑government context, updates the paper presented at the 2004 European Conference on e‑Government.