The Electronic Journal of e-Government publishes perspectives on topics relevant to the study, implementation and management of e-Government

For general enquiries email administrator@ejeg.com

Click here to see other Scholarly Electronic Journals published by API
For a range of research text books on this and complimentary topics visit the Academic Bookshop

Information about the European Conference on Digital Government is available here

 

Journal Article

Conceptualization of an integrated indicator model for the evaluation of e‑government policies  pp292-306

Dalibor Stanimirovic

© Dec 2013 Volume 11 Issue 1, Editor: Frank Bannister, pp181 - 322

Look inside Download PDF (free)

Abstract

Following the initial success of the information and communication technology‑enabled changes in the public sector, the concept of e‑government was expected to provide a leap forward, facilitating the comprehensive reform of public administration operatio ns and redefinition of service delivery to citizens. Despite the significant advancement in the last decade or so, the contribution of e‑government in achieving the increased acceptance of online government services, cost reduction and greater effectivene ss of public administration has remained rather ambiguous and undetermined. All these facts suggest that current planning, development and implementation of e‑government policies is unsatisfactory, whereas lacking reliable indicator models consequently re sults in arbitrary evaluation and uninformed decision‑making in the e‑government field. Paper presents an analysis of existing indicator models for evaluation of e‑government policies, identifies characteristic evaluation aspects and evaluation levels, an d conceptualizes an integrated indicator model for evaluation of e‑government policies. Analysis offers an insight into the current evaluation practice, enables detection of its deficiencies and provides a valuable contribution to the development of appli cable indicator models facilitating more evidence‑based evaluation of e‑government policies. .

 

Keywords: Key words: E-government policies, evaluation, evaluation aspects, evaluation levels, integrated indicator model.

 

Share |

Journal Article

Where do the Nordic nations Strategies Take e‑Government ?  pp3-17

Shaji Joseph, Anders Avdic

© Jun 2016 Volume 14 Issue 1, Editor: Frank Bannister, pp1 - 134

Look inside Download PDF (free)

Abstract

Abstract: An effective strategy is critical for the successful development of e‑Government. The leading nations in the e‑Government rankings include Sweden, Norway, Denmark and Finland. Their leading role makes them interesting to study when looking for r easons to successful e‑Government. The purpose of this research paper is to describe the e‑Government development strategies of Nordic countries, which rank highly on the international stage. In particular it aims to study the foci of these strategies. Th e approach is a document study of the e‑Government development strategies of Sweden, Denmark, Norway and Finland was carried out using a qualitative content analysis inductive method. The results show that the major focus of Nordic e‑Government strategies is on public sector reforms. Other focus areas include economic reforms and, to a lesser extent, e‑Democracy efforts. Sweden, Finland and Norway have set ambitious policy goals in order to achieve global leadership in e‑Government development. In respons e to the question posed by this papers title, we can say that Nordic e‑Government strategies, except for Norway, focus more on reforming public sector services than on economic reforms. E‑Democracy reforms are hardly focused on at all. Practical implica tions: Public sector policy makers can relate their policy foci to some of the more successful e‑Government countries in the world. Research implications/originality is that this paper can apart from the findings also provide a means on how to identify th e actual foci of a countrys e‑Government policy.

 

Keywords: Keywords: e-Government policies document study, e-Government strategy document study, Nordic e-Government policy analysis, e-government strategy analysis, Nordic e-Government policy study, Scandinavian e-Government strategies, Nordic e-Government strategi es, Nordic e-Government policies

 

Share |

Journal Article

Harnessing e‑Government Adoption in the SADC Region: a Conceptual Underpinning  pp13-22

Kelvin Joseph Bwalya, Mike Healy

© Mar 2010 Volume 8 Issue 1, Editor: Frank Bannister, pp1 - 82

Look inside Download PDF (free)

Abstract

There has recently been an escalation of e‑Government initiatives in the Southern African Development Community (SADC) region, with South Africa, Mauritius, Seychelles and Botswana leading the way towards this cause. Evidence indicates e‑Government implementation projects in this region either fail or succeed. Therefore it is important that before actual implementation is commissioned, there is need to understand the different challenges that come with e‑Government implementations such as investment risks, failure to be adopted by the general citizenry, abandoning already‑commissioned e‑Government activities, and so forth. uch problems can be avoided by putting in place a properly and carefully authored e‑Government adoption strategy that takes care of the local context and the multi‑dimensionality of e‑Government. This paper, with strong reference to Davis' 1989 Technology Acceptance Model (TAM) theoretical underpinning, proposes a conceptual e‑Government adoption model that may be commensurate with promoting the growth of e‑ Government in the SADC region. However, the limitation of this proposed model is that it has not been empirically tested and leaves room for its further validation. The paper follows up on the status of e‑Government implementation in the SADC region by presenting two case studies that detail what interventions and initiatives have been put in place to encourage e‑Government in Botswana and Zambia.

 

Keywords: e-government policies, adoption model, Zambia, Botswana, SADC

 

Share |