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Journal Issue
Volume 10 Issue 2, ECEG / Dec 2012  pp95‑181

Editor: Frank Bannister

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Editorial for the ECEG special issue of EJEG  pp95‑96

Frank Bannister

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Data Mining Solutions for Local Municipalities  pp97‑106

Gözde Bakırlı, Derya Birant, Erol Mutlu, Alp Kut, Levent Denktaş, Dilşah Çetin

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The Disruptive Innovation Theory Applied to National Implementations of E‑procurement  pp107‑119

Juan Carlos Barahona., Andrey M. Elizondo

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Innovation of eParticipation Strategies Using Living Labs as Intermediaries  pp120‑132

Brian Cleland, Maurice Mulvenna, Brendan Galbraith, Jonathan Wallace, Suzanne Martin

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A Framework for Adopting E‑Voting in Jordan  pp133‑146

Ashtarout Nu’man

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From “Rules to Interpret” to “Rules to Follow”: ePrescription in Greece  pp147‑155

Polyxeni Vassilakopoulou, Vassilis Tsagkas, Nicolas Marmaras

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Abstract

This paper aims to contribute to the on‑going discourse on how to design and introduce governance technology for highly reliable professional work within healthcare. With this aim, we study the Greek ePrescription initiative. The empirical data used in this paper were collected over a nine month period from three different pharmacies implementing the new ePrescription platform. The analysis of data led to the identification of tensions between the established way of performing work (which was based on professionalism and discretion) and the new way imposed by ePrescribing (which is based on activity control and monitoring). Pharmacists traditionally interpreted rules in the light of knowledge, practice/habitude and contextual specificities but with ePrescribing the rules are solidified. From “rules to interpret” they turned to “rules to follow”. The tensions are currently resolved by pharmacists with the employment of workarounds. We view workarounds as indications of incongruence between technology and task that can be productively used for design improvement. Furthermore, we attempt to generalise the case‑specific insights by linking redesign recommendations to the concepts of usability, tailorability, and generativity of information systems. 

 

Keywords: ePrescription, workaround, usability, tailorability, generativity, professionalism, governance

 

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Socio‑technical Impediments of Open Data  pp156‑172

Anneke Zuiderwijk, Marijn Janssen, Sunil Choenni, Ronald Meijer, Roexsana Sheikh Alibaks

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The Challenge of Technolgy: Alignment Dynamics in Local Governments  pp173‑181

Elke Boudry & Pieter Verdegem

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