The Electronic Journal of e-Government publishes perspectives on topics relevant to the study, implementation and management of e-Government

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Journal Issue
Volume 11 Issue 2, ECEG 2013 / Dec 2013  pp324‑388

Editor: Frank Bannister & Walter Castelnovo

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Special Issue Editorial  pp324‑325

Frank Bannister & Walter Castelnovo

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Using Classification and Roadmapping techniques for Smart City viabilitys realization  pp326‑336

Leonidas Anthopoulos et al

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Fashioning the Tools for e‑Government Change: A Targeted Use of Activity‑Based Costing  pp337‑347

Paul J. Jackson

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Risk Analysis to Overcome Barriers to Open Data  pp348‑359

Sébastien Martin1

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Evaluation and Assessment of Editable Signatures for Trusted and Reliable Public Sector Data  pp360‑372

Klaus Stranacher et al

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Measuring the Public value of e‑Government: The eGEP2.0 model  pp373‑388

Alberto Savoldelli et al

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Abstract

Abstract: After having briefly introduced the issue of measuring e‑Government vis‑à‑vis its impact evaluation, the paper provides an overview of the state of the art with regard to measurement of e‑Government, addressing the debate on the relationship bet ween 'public value' creation and e‑Government, outlining some of the approaches advanced to measure the public value of ICT interventions in the public sector. In light of this discussion, the paper then proposes the eGEP‑2.0 model which, building on its predecessor eGEP, overcome many of the limitations of existing frameworks, and more importantly pave the way for an effective impact assessment of e‑Government initiatives, in relation to the policy‑making process and related governance needed for their d esign and implementation. The results of the application of the eGEP‑2.0 model on the Telematics and Informatics Plan (PiTER) of the Emilia Romagna Region in Italy are then presented and discussed. The paper concludes providing some reflections on the e xperience and outlining future research challenges. 

 

Keywords: Keywords: e-government, measurement, evaluation, public value, policy-making

 

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