The Electronic Journal of e-Government publishes perspectives on topics relevant to the study, implementation and management of e-Government

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Journal Issue
Volume 12 Issue 1 / Nov 2014  pp1‑125

Editor: Frank Bannister

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The Adoption of the Traffic Violation E‑payment System (TVEPS) of Kuwait  pp1‑19

A Omar E M. Khalil, Alaa Al„Nasrallah

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Abstract: E‑government (e‑gov) has become indispensable for government modernization. Its success, however, is contingent upon its adoption by the intended users. This research used an extended version of the Unified Theory of Acceptance and Use of Tech nology (UTAUT) model to investigate a number of factors that are believed to affect the Kuwaiti citizens adoption of the traffic violation e‑payment system (TVEPS). Effort expectancy and social influence were found to influence the use intention, and users Internet experience moderated such a relationship. However, performance expectancy did not influence the intention to use TVEPS. Facilitating condition, trust and use intention were found to influence the actual use of the system. While gender mod erated the relationship between facilitating conditions and actual use of the system, awareness moderated the relationship of trust and use intention with the actual use of the system. These findings and their implications are further discussed in the pap er. 


Keywords: Keywords: UTAUT, e-government, Effort Expectancy, Performance Expectancy, Social Influence, Facilitating Conditions, Trust, Kuwait


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Electronic Tax Filing in the United States: An Analysis of Possible Success factors  pp20‑36

Sonja E. Pippin, Mehmet S. Tosun

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Public Transactional e‑Services through Government Web Sites in Kyrgyzstan  pp37‑51

Ulan Brimkulov, Kasym Baryktabasov

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E‑government Use and Citizen Empowerment: Examining the Effects Of Online Information On Political Efficacy  pp52‑64

Chungpin Lee, Tong-yi Huang

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The Accessibility of Moroccan Public Websites: Evaluation of Three e‑Government Websites  pp65‑79

Ibtissam Bousarhane, Najima Daoudi

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Public Participation and Ethical Issues on E‑governance: A Study Perspective in Nepal  pp80‑94

Gajendra Sharma, Xi Bao, Li Peng

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Designing Public Service Process Models for Understandability  pp95‑111

Priscila Engiel, Renata Araujo, Claudia Cappelli

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Multi‑Channel Service Management in Public Sector … Three Interpretative Frames Illustrating E‑government and Work Practice in a Swedish State Agency  pp112‑125

Katarina Giritli Nygren, Karin Axelsson, Ulf Melin

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