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Journal Issue
Volume 12 Issue 2, ECEG 2014 / Dec 2014  pp95‑207

Editor: Frank Banister

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Editorial  pp95‑96

Frank Bannister

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Open data in Service design  pp97‑105

Muriel Foulonneau et al

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Abstract

Abstract: This paper proposes a review of the current approaches to encouraging the creation of services based on data, and an analysis of the creation of services from two open data platforms, in the UK and in Singapore. It also explores the roles that t he (open) data can have in the design of services based on a theoretical framework of service innovation. Data can play different roles: (i) the service is based on data, (2) the service uses data as a resource, and (3) the service is validated or enriched with data but the data is not directly used or is not directly visible in the service. This offers new opportunities for the reuse of data and suggests a different approach to measuring the impact of opening datasets beyond the mere number of se rvices created. 

 

Keywords: Keywords: open data, service design, data-driven service, innovation

 

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Citizen Involvement in Local Environmental Governance: A Methodology Combining Human‑Centred Design and Living lab Approaches  pp106‑114

Sandrine Reiter, Guillaume Gronier, Philippe Valoggia

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Networks of Communities and Communities of Networks in Online Government  pp115‑129

Paul Henman, Rob Ackland, Tim Graham

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E‑government Policy Formation … Understanding the roles of change drivers, veto players and advocacy coalitions  pp130‑140

William Linnefell, Anette Hallin, Mikael Lagergren

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A Model of Fundamental Components for an e‑Government Crowdsourcing Platform  pp141‑156

Kevin Cupido, Jacques Ophoff

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Analysis of Different Organizational Forms: Towards a Framework of Influencing Factors Regarding Performance Management of IT in Public Organizations  pp157‑168

Christoph Ertl, Vanessa Greger, Petra Wolf, Helmut Krcmar

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Conundrums in Benchmarking eGovernment Capabilities? Perspectives on Evaluating European Usage and Transparency  pp169‑177

Michaelene Cox

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Raising Acceptance of Cross‑Border eID Federation by Value Alignment  pp178‑188

Jérôme Brugger, Marianne Fraefel, Reinhard Riedl

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Research Philosopy and Methodologies of e‑Government : Update From ECEG and ICEG  pp189‑198

Muhammad Yusuf, Carl Adams, Kate Dingley

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E‑SmartBox: A Decent Software and Hardware Tool to Enhance Public Service Efficiency and Sustainability  pp199‑207

Choompol Boonmee, Jirasuk Sugandhajati

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