The Electronic Journal of e-Government publishes perspectives on topics relevant to the study, implementation and management of e-Government

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Journal Issue
Volume 16 Issue 2 / Oct 2018  pp87‑167

Editor: Dr Carl Erik Moe

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The Relationship Between System User’s Tasks and Business Intelligence (BI) Success in a Public Healthcare Setting  pp87‑97

Rikke Gaardboe

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Bringing Light into the Shadows: A Qualitative Interview Study on Citizens’ Non‑Adoption of e‑Government  pp98‑105

Bettina Distel

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Translating Telephone Calls To Spreadsheets: Generating Knowledge on Citizen Multichannel Behavior in Collaboration With Caseworkers  pp106‑118

Christian Østergaard Madsen

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Improving Crisis Response by Interconnecting Data Worlds  pp119‑126

Gerke Spaling, Rob Peters, Frank Wilson

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Different But Still The Same? How Public And Private Sector Organisations Deal with New Digital Competences  pp127‑135

Sara Hofmann, Nadine Ogonek

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Developing Administrative Law into Handling the Challenges of Digital Government in Denmark  pp136‑146

Hanne Marie Motzfeldt, Ayo Næsborg-Andersen

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Improving Quality of Life for People With Disability Through Social Media: Towards an Affordance Framework  pp147‑158

Marius Rohde Johannessen

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Abstract

Information and communication technologies (ICT) are important for people with disability in their day‑to‑day life, as they offer possibilities and opportunities for these people to enjoy a range of new social interactions. In this article we examine the affordances of different types of social media and discuss the dichotomy between simplicity of use and social presence. Further, we discuss the implications of these affordances for development of public e‑services aimed at improving the social life of people with disabilities. Our findings show that virtual worlds are the most engaging medium. However, other social media can to some extent offer the same affordances for people with disability. We suggest that future research should empirically investigate the affordances offered by social media to people with disability and find ways of combining the affordance perspective with usability studies to fill the void in the category high social presence/low complexity of use. Finally, we present suggestions for development of an e‑service that can fill this gap and create a viable social medium for people with disability. 

 

Keywords: Affordances, social media, virtual worlds, second life, people with disabilities, ease of use, egovernment service

 

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Microblogging and Authoritarian Governance Regimes: Results from a Survey on the use of Sina Weibo by Chinese Citizens  pp159‑167

Qiaomei Yang, Vincent Homburg, Rebecca Moody, Victor Bekkers

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