The Electronic Journal of e-Government publishes perspectives on topics relevant to the study, implementation and management of e-Government

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Journal Issue
Volume 18 Issue 1 / Apr 2020  pp1‑83

Editor: Dr Carl Erik Moe

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An Investigation into Sustainable e‑Government in Saudi Arabia  pp1‑16

Sulaiman Aljarallah, Dr. Russell Lock

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The Possibilities of Internet Voting in Jamaica: Moving from Convenience to Fixing the Problem of Voter Apathy among the Youth  pp17‑29

Lloyd G. Waller et al

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Do Municipal Facebook Performance and Citizen Satisfaction go Hand in Hand?  pp30‑42

Martin Gellerstedt, Livia Norström, Irene Bernhard, Urban Gråsjö, Ulrika Lundh Snis

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On Complex Adaptive Systems and Electronic Government: A Proposed Theoretical Approach for Electronic Government Studies  pp43‑53

Keegan McBride, Dirk Draheim

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A Framework for Categorising and Evaluating Tools for e‑Democracy  pp54‑67

Mats Danielson, Love Ekenberg

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The design of tools and interfaces for e‑democracy systems takes place in a highly multidisciplinary context. However, the inter‑contextual understanding of democracy is still immature. This article presents a framework suitable for evaluating tools for e‑democracy. The framework has been developed based on earlier theories and frameworks and then further evaluated against two test cases: Twitter and BottenAda. The evaluation model builds on the inclusion of different views of e‑democracy, not seeing them as conflicting per se but rather making it possible for e‑democracy tool users and developers to understand the varying degree of support a tool can display for several aspects of democracy. The model also provides a visualization of complex theories and can thus contribute to a more informed discussion on what types of democratic values are being supported in a particular e‑democracy tool. 


Keywords: e-democracy, democracy index, e-participation, e-service, open government, evaluation model


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Editorial volume 18 issue 1 2020.pdf  pp68‑68

Dr Carl Erik Moe

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Exploring Enterprise Information Systems Procurement in Public Service Organisations  pp69‑83

Deepak Saxena, Joe McDonagh

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