The Electronic Journal of e-Government publishes perspectives on topics relevant to the study, implementation and management of e-Government

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Journal Issue
Volume 2 Issue 1 / Jul 2004  pp1‑74

Editor: Frank Bannister

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Scenarios of e‑Government in 2010 and implications for strategy design  pp1‑10

Georg Aichholzer

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The Influence of Perceived Characteristics of Innovating on e‑Government Adoption  pp11‑20

Lemuria Carter, France Belanger

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FRAMES — A Risk Assessment Framework for e‑Services  pp21‑30

Adrianos Evangelidis

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Developing Generic Shared Services for e‑Government  pp31‑38

Marijn Janssen, René Wagenaar

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Implementing e‑Government Services in East Africa: Assessing Status through Content Analysis of Government Websites  pp39‑54

Janet Kaaya

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MIDEM. Models for Interactive Decision Making  pp55‑64

Auli Keskinen

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When e‑Government is Opposed by Unwilling Clients; Case Studies on e‑Enforcement  pp65‑74

Marieke Koopmans-van Berlo, Hans de Bruijn

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Abstract

e‑Enforcement is the use of electronic tools in law enforcement. We examined the consequences of using two forms of e‑Enforcement for several aspects in the relation between government and inspectees: weigh‑in‑motion and the digital tachograph. Inspectees are 'obligated clients' of enforcement. They usually do not appreciate government enforcement and have strong incentives for 'strategic behaviour' or 'game playing'. Our research shows that, contrary to our expectations, e‑Enforcement does not reduce all strategic behaviour and in fact even stimulates some new forms of it. However, e‑Enforcement turns out to be successful when embedded in interaction processes and when providing added value for the inspectees. 

 

Keywords: digitalelectronice- government, automatedelectronice- enforcement, customer, client, strategic behaviour, public sector, transport, weigh-in-motion, tachograph

 

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