The Electronic Journal of e-Government publishes perspectives on topics relevant to the study, implementation and management of e-Government

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Journal Issue
Volume 2 Issue 2, ECEG 2004 / Aug 2004  pp75‑146

Editor: Frank Bannister

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International Technical Standards for e‑Government  pp75‑80

John Borras

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Promoting Knowledge Sharing in Government and Non‑Government Organizations Using Open Source Software: The pKADS Story  pp81‑94

Tom Butler, Joseph Feller, Andrew Pope, Paul Barry, Ciaran Murphy

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Models and Metrics for Evaluating Local Electronic Government Systems and Services  pp95‑104

Toni Carbo, James G. Williams

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Abstract

We do not yet have good measures for Digital Government or agreement on what we should be measuring. We also lack a common understanding of models of the processes used to plan, fund, develop, implement, operate, and evaluate systems in different contexts. This paper reviews the processes of government and examines examples of models and metrics appropriate for different contexts for systems to be successful and describes a proposed research project to examine local digital government services in Pennsylvania and develop replicable models and measures for evaluation of systems and services. 

 

Keywords: e-Government, digital government, metrics, measures, local, models

 

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Evaluating Global e‑Government Sites: A View using Web Diagnostic Tools  pp105‑114

Jyoti Choudrie, Gheorgita Ghinea Vishanth Weerakkody

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The Application of Methodologies in e‑Government  pp115‑126

Lee Anthony Eddowes

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Using the New Institutional Economics in e‑Government to deliver transformational change  pp127‑138

Andy Ellis

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Does the Internet help to overcome social exclusion?  pp139‑146

Paul Foley

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