The Electronic Journal of e-Government publishes perspectives on topics relevant to the study, implementation and management of e-Government

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Journal Issue
Volume 3 Issue 3 / Nov 2005  pp99‑156

Editor: Frank Bannister

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Policy Recommendations for Electronic Public Procurement  pp99‑108

Ramanathan Somasundaram, Jan Damsgaard

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Bridging the Digital Divide for e‑Government inclusion: A United States Case Study  pp109‑118

Janice C. Sipior, Burke T. Ward

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Abstract

This case study of computer‑illiterate people in a public housing community was undertaken to explore the digital divide and e‑Government inclusion and uses. Overall, the results indicate the importance of a community organizing strategy to secure internet access, coordinate education and training, and sustain internet use to initiate e‑ Government participation among the techno‑disadvantaged. While first‑time government website visitation by community participants was surprisingly high, the intent to continue use was lacking. Sustained use remains challenging due to external threats to the community initiative, including isolation from mainstream society, exploitive dependency by those ostensibly assisting the community, and a culture of failure. Public outreach, on the part of governmental and other organizations, is suggested to encourage e‑Government inclusion among those previously excluded. 

 

Keywords: e-Government, digital divide, country case study, internet access

 

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TKAS Model: Citizen Interaction to Resolve Minority Issues in Public Administration  pp119‑126

Akiko Orita

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Current State of e‑Government in Slovenian Municipalities  pp127‑138

Mateja Kunstelj, Mitja Decman

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Legal Requirements and Modelling of Processes in e‑Government  pp139‑148

Paul Alpar, Sebastian Olbrich

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e‑Government Website Accessibility: In‑Depth Evaluation of Saudi Arabia and Oman  pp149‑156

Abdulmohsen Abanumy, Ali Al-Badi, Pam Mayhew

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