The Electronic Journal of e-Government publishes perspectives on topics relevant to the study, implementation and management of e-Government

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Journal Issue
Volume 5 Issue 1 / Jun 2007  pp1‑95

Editor: Frank Bannister

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Organisational Pre‑Conditions for e‑Procurement in Governments: the Italian Experience in the Public Health Care Sector  pp1‑10

Francesco Bof, Pietro Previtali

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e‑Government Leaders, Organisational Change and ICTs: Learning from FAME and other e‑Government Experiences  pp11‑20

James Carr, Pat Gannon-Leary

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The Evaluation of e‑Government projects for Small Local Government Organisations  pp21‑28

Walter Castelnovo, Massimo Simonetta

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Abstract

The concept of e‑government is complex and covers fields, which differ a lot from each other. This heterogeneity can be a problem in the definition of a model for the evaluation of the impact e‑government projects can have. In this paper, starting from a broad definition of e‑government, we will discuss the possibility of defining a model for the evaluation of e‑government systems based on the concept of public value. To this end we will suggest an approach to the concept of public value that is citizen‑centred and role‑based, so that we can distinguish different aspects of public value on the basis of the different roles citizens can have in their interaction with Public Administration. The approach we suggest will be illustrated as regards the evaluation of projects aiming at the activation of Local Service Centre, as requested by the Italian Action Plan for the inclusion of small municipalities in the spread of e‑government. 

 

Keywords: e-government, public value, small local government organisations, intercommunal cooperation

 

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Lichun Chiang, Tsui-Chuan Hsieh

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Information System and Information Infrastructure Deployment: the Challenge of the Italian e‑Justice Approach  pp43‑52

Francesco Contini, Antonio Cordella

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Model‑Based User‑Interface Management for Public Services  pp53‑62

Jörn Freiheit, Fabrice A. Zangl

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Factors for Successful e‑Government Adoption: a Conceptual Framework  pp63‑76

Vinod Kumar, Bhasker Mukerji, Irfan Butt

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Assessing e‑Readiness in the Arab Countries: Perceptions Towards ICT Environment in Public Organisations in the State of Kuwait  pp77‑87

Abdel Nasser H. Zaied, Faraj A. Khairalla, Wael Al-Rashed

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A Content Analysis of Selected Government Web Sites: a Case Study of Nepal  pp88‑95

Jitendra Parajuli

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