The Electronic Journal of e-Government publishes perspectives on topics relevant to the study, implementation and management of e-Government

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Journal Issue
Volume 5 Issue 1 / Jun 2007  pp1‑95

Editor: Frank Bannister

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Organisational Pre‑Conditions for e‑Procurement in Governments: the Italian Experience in the Public Health Care Sector  pp1‑10

Francesco Bof, Pietro Previtali

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e‑Government Leaders, Organisational Change and ICTs: Learning from FAME and other e‑Government Experiences  pp11‑20

James Carr, Pat Gannon-Leary

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The Evaluation of e‑Government projects for Small Local Government Organisations  pp21‑28

Walter Castelnovo, Massimo Simonetta

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Information Integration to Create an Infrastructure: Facilitating Public Service Provisioning in Taiwan  pp29‑42

Lichun Chiang, Tsui-Chuan Hsieh

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Abstract

Any e‑Government exists to create and capture convenient public services, and much of these services are created through the integration of resource databases and information flows. The key question in this study is, "how does e‑Government appropriately integrate information across organisations to facilitate an infrastructure for public services in Taiwan " In order to answer this question, this research uses the participant observation method from 2004 to 2006 to explore the effects of the integration of databases across organisations on public service delivery, with Taipei County selected as a research subject. The results showed that information integration has influenced online public services because of its convenience and efficiency. Meanwhile, automatised services are able to decrease civil servants' administrative loading. In the case study the following three steps were taken to integrate information and provide added values of public services: first, the use of directory services to centralise user account management and to authorise database use; secondly to thoroughly audit contemporary databases to check and consolidate operating programs, and to establish a core database and standardised operating database and the related rules; finally to rebuild operating systems and query frames to save information among databases in order to efficiently access information across databases and conveniently print out necessary forms. 

 

Keywords: e-Government, Information Integration, Public Services, Databases

 

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Information System and Information Infrastructure Deployment: the Challenge of the Italian e‑Justice Approach  pp43‑52

Francesco Contini, Antonio Cordella

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Model‑Based User‑Interface Management for Public Services  pp53‑62

Jörn Freiheit, Fabrice A. Zangl

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Factors for Successful e‑Government Adoption: a Conceptual Framework  pp63‑76

Vinod Kumar, Bhasker Mukerji, Irfan Butt

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Assessing e‑Readiness in the Arab Countries: Perceptions Towards ICT Environment in Public Organisations in the State of Kuwait  pp77‑87

Abdel Nasser H. Zaied, Faraj A. Khairalla, Wael Al-Rashed

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A Content Analysis of Selected Government Web Sites: a Case Study of Nepal  pp88‑95

Jitendra Parajuli

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