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Journal Issue
Volume 5 Issue 2, ECEG 2007 / Dec 2007  pp95‑224

Editor: Frank Bannister

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Turkish Local e‑Governments: a Longitudinal Study  pp95‑106

Aykut Arslan

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e‑Democracy in Australia: the Challenge of Evolving a Successful Model  pp107‑116

Jenny Backhouse

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Verification and Validation Issues in Electronic Voting  pp117‑126

Orhan Cetinkaya, Deniz Cetinkaya

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Trust and the Taxman: a Study of the Irish Revenue's Website Service Quality  pp127‑134

Regina Connolly

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Long‑term Digital Archiving — Outsourcing or Doing it  pp135‑144

Mitja Decman

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Governmental Collaboration and Infrastructural Standards in Belgium  pp145‑152

Alea Fairchild, Bruno de Vuyst

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Evaluating Web Service Composition Methods: the Need for Including Multi‑Actor Elements  pp153‑164

Ralph W. Feenstra, Marijn Janssen, René W. Wagenaar

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Mypage and Borger.dk — A Case Study of Two Government Service Web Portals  pp165‑176

Karin Furuli, Sigrun Kongsrud

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Oxygen Government Practices  pp177‑190

Mary Griffiths

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Abstract

How well are government intranets modelling the participatory protocols needed to develop the skills for effective government‑citizen engagement? Does the inclusion of social media forms and user‑generated content (chat, collaboration work, content sharing) add or detract value from the interactive online space at work? This paper presents work on a small Australian case study drawn from a comparative study of e‑participation projects within government in Australia and New Zealand. This paper focuses on the development of, and everyday practices in, a password‑only, subscription‑based intranet Oxygen, which has been operating since December 2006 in the South Australian public service. Specially developed through funding gained in an internally‑competitive round, Oxygen is designed by, and for, a specific demographic of young media‑savvy professionals. The research includes initial interviews with managers, intranet peer‑managers, online observation of the 'virtual village' conducted at periods throughout 2007, data collected from Oxygen's external site‑builders, and an analysis of logins and page hits. A user‑questionnaire was emailed to selfselecting Oxygen subscribers. In its use of dedicated pages and protocols for social networking, the government intranet demonstrates that, in targeted demographics, the peer‑management of online space can further develop existing professional behaviours, and encourage new collaborative ones which have the potential to be transformative of peer and manager attitudes to leadership, cooperation and the reinvention of organisational behaviour within the service. The research also assesses the popular features of the intranet's design, and the most successful peer‑practices, in order to gauge their potential transferability to e‑participation protocols and projects in interactive citizen‑government domains. 

 

Keywords: peer-managed intranets, e-participation, UGC, transferability, civic domains, online protocols, virtual village

 

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A Model for Document Management in e‑Government Systems Based on Hierarchical Process Folders  pp191‑204

Raphael Kunis, Gudula Rünger, Michael Schwind

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e‑Voting: Same Pilots, Same Problems, Different Agendas  pp205‑212

Mark Liptrott

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Digitization and Political Accountability in the USA and the Netherlands: Convergence or Reproduction of Differences?  pp213‑224

Albert Meijer

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