The Electronic Journal of e-Government publishes perspectives on topics relevant to the study, implementation and management of e-Government

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Journal Issue
Volume 6 Issue 1 / May 2008  pp1‑64

Editor: Frank Bannister

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Customer Orientation in e‑Government Project Management: a Case Study  pp1‑10

Mohammed Arif

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Public Administration Presence on the Web: a Cultural Explanation  pp11‑22

Fatma Bouaziz

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Critical Factors in an Electronic Democracy: a Study of Municipal Managers  pp23‑30

Tony Carrizales

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Attaining Social Value from Electronic Government  pp31‑42

Michael Grimsley, Anthony Meehan

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Process Modelling towards e‑Government — Visualisation and Semantic Modelling of Legal Regulations as Executable Process Sets  pp43‑54

Sebastian Olbrich, Carlo Simon

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Understanding Citizen's Continuance Intention to Use e‑Government Website: a Composite View of Technology Acceptance Model and Computer Self‑Efficacy  pp55‑64

Sivaporn Wangpipatwong, Wichian Chutimaskul, Borworn Papasratorn

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Abstract

This study aims to understand the fundamental factors influencing the citizen's continuance intention to use e‑ Government websites by using the Technology Acceptance Model (TAM) as a based theoretical model. Computer self‑ efficacy is adopted as an additional factor that influences the citizen's continuance intention to use e‑Government websites. To empirically test the proposed research model, the web‑based survey was employed. The participants consisted of 614 country‑wide citizens with at least a bachelor's degree and an experience with e‑Government websites. Regression analysis was conducted to test the model. The results revealed that perceived usefulness and perceived ease of use of e‑Government websites and citizen's computer self‑efficacy directly enhanced citizen's continuance intention to use e‑Government websites. In addition, perceived ease of use of e‑Government websites indirectly enhanced citizen's continuance intention through perceived usefulness. 

 

Keywords: e-Government, technology acceptance model, computer self-efficacy, continuance intention

 

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