The Electronic Journal of e-Government publishes perspectives on topics relevant to the study, implementation and management of e-Government

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Journal Issue
Volume 7 Issue 1 / Jan 2009  pp1‑122

Editor: Frank Bannister

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An Overview of e‑Government Metadata Standards and Initiatives based on Dublin Core  pp1‑10

Abdurrahman Alasem

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A Suggested Framework for Assessing Electronic Government Readiness in Egypt  pp11‑28

Nahed Amin Azab, Sherif Kamel, Georgios Dafoulas

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Business Rules in e‑Government Applications  pp29‑38

Flavio Corradini, Alberto Polzonetti, Oliviero Riganelli

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e‑Governmentality: On Electronic Administration in Local Government  pp39‑48

Katarina Giritli Nygren

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A Social Perspective on Implementation of e‑Government — a Longitudinal Study at the County Administration of Sweden  pp49‑60

Kerstin Grundén

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The Influence of Malaysian Telecenters on Community Building  pp61‑70

Zulkefli Ibrahim, Sulaiman Ainin

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Internet Voting, Turnout and Deliberation: A Study  pp71‑86

Michel Chevallier

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e‑Government and Technology Acceptance: The Case of the Implementation of Section 508 Guidelines for Websites  pp87‑98

Paul T. Jaeger, Miriam Matteson

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Citizens4Citizens: Mapping Participatory Practices on the Internet  pp99‑112

Albert Meijer, Nils Burger, Wolfgang Ebbers

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Examining the Barriers to e‑Government Adoption  pp113‑122

Richard W. Schwester

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Abstract

e‑Government initially began as process where government entities developed websites and began populating these sites with information. After mastering this information dissemination aspect, government units moved toward processing online transactions. Subsequent to mastering transaction processing, governments moved across a continuum and engaged citizens online in a participatory framework; that is, offering Internet applications that connect citizens with public administrators, decision‑makers, and perhaps elected officials. While the subsequent progression and potential benefits of e‑Government applications are without limits, there are a number of barriers that impede the implementation of such applications. Using survey data collected by the International CityCounty Management Association (ICMA), this paper examines the factors that most impede the adoption of e‑Government applications. Central research questions include: what are the differences between municipalities that have comprehensive e‑ Government platforms and those that do not, and to what extent do certain barriers explain these differences? Multiple regression results indicate that e‑Government adoption is a function of financial, technical, and human resources. Holding all other factors constant, municipalities with higher operating budgets, more full‑time IT staff, and technical resources are more likely to implement a comprehensive e‑Government platform. Political support is a key and fairly robust determinant of municipal e‑Government adoption as well. 

 

Keywords: e-Government adoption, municipalities, barriers, service delivery, information dissemination, citizen participation

 

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