The Electronic Journal of e-Government publishes perspectives on topics relevant to the study, implementation and management of e-Government

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Journal Issue
Volume 7 Issue 1 / Jan 2009  pp1‑122

Editor: Frank Bannister

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An Overview of e‑Government Metadata Standards and Initiatives based on Dublin Core  pp1‑10

Abdurrahman Alasem

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A Suggested Framework for Assessing Electronic Government Readiness in Egypt  pp11‑28

Nahed Amin Azab, Sherif Kamel, Georgios Dafoulas

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Business Rules in e‑Government Applications  pp29‑38

Flavio Corradini, Alberto Polzonetti, Oliviero Riganelli

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e‑Governmentality: On Electronic Administration in Local Government  pp39‑48

Katarina Giritli Nygren

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A Social Perspective on Implementation of e‑Government — a Longitudinal Study at the County Administration of Sweden  pp49‑60

Kerstin Grundén

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Abstract

A longitudinal study of implementation of e‑Government at the County Administration of Sweden was analysed and discussed from a social perspective. Two interview studies at the legal and traffic departments were compared. Interviews were made with decision makers, handling officers and administrative assistants focussing on social consequences of work situations, work processes and quality of e‑services to the clients. The MOA‑model was used as a frame of reference for the study. According to the analysis, coping and sense making strategies by the respondents increased. e‑Government made demands for new competencies for employees and clients. Internal and external digital divides are social consequences of the implementation of e‑services. Management increased their focus on efficiency aspects related to e‑Government. There is a need to integrate competence of social aspects into the development process of e‑Government. The users were aware of the importance of social aspects of IT implementation. There is a need for competence development of social consequences related to IT implementation also for development personnel and different interest groups. 

 

Keywords: Implementation, e-Government, digital divide, social consequences, coping and sense making strategies

 

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The Influence of Malaysian Telecenters on Community Building  pp61‑70

Zulkefli Ibrahim, Sulaiman Ainin

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Internet Voting, Turnout and Deliberation: A Study  pp71‑86

Michel Chevallier

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e‑Government and Technology Acceptance: The Case of the Implementation of Section 508 Guidelines for Websites  pp87‑98

Paul T. Jaeger, Miriam Matteson

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Citizens4Citizens: Mapping Participatory Practices on the Internet  pp99‑112

Albert Meijer, Nils Burger, Wolfgang Ebbers

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Examining the Barriers to e‑Government Adoption  pp113‑122

Richard W. Schwester

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