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Journal Issue
Volume 8 Issue 2, ECEG Conference Issue / Dec 2010  pp83‑235

Editor: Frank Bannister

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Guiding Integrated Service Delivery: Synthesizing and Embedding Principles Using Role‑Playing Games  pp83‑92

Nitesh Bharosa, Marijn Janssen, Bram Klievink, Anne-Fleur van Veenstra, Sietse Overbeek

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Trustworthy Communication Channels for the Electronic Safe  pp93‑103

Christian Breitenstrom, Martin Unger, Andreas Penski

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Segmentation of the PAYE Anytime Users  pp104‑119

Jessica Clancy, Giuseppe Manai, Duncan Cleary

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A new Usage for Semantic Technologies for eGovernment: Checking Official Documents Consistency  pp120‑133

Fred Freitas, Zacharias Candeias Jr, Heiner Stuckenschmidt

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Abstract

Semantic technologies, and particularly the ones related to the Semantic Web and its ontologies, have proven useful for many government related applications and prototypes, such as service configuration, automatic service connection among many others. This is possible because the Semantic Web is based on ontologies, which, in practical words, stands for a detailed conceptualization of a domain and its concepts, relations, constraints and axioms, defined in an unambiguous manner using formal logic. On the other hand, official documents, and particularly legal ones like law codes, often contain semantic deficiencies that are not realized by their authors. The most common among them are ambiguities, inconsistencies and under specifications. These deficiencies are certainly a source of systems’ and databases’ integration problems and confusion during their usage, when the definitions’ intended meanings can differ depending upon the stakeholder. During the ontology development of a domain as simple as vehicles, we have witnessed such phenomena. The necessity of defining the different vehicle types in detail for classification and checking purposes shed light on some of these deficiencies present in two Brazilian legal codes. In this work, we present the building process of the ontology, the resulting ontology and show how these deficiencies were evidenced during its construction. This fact actually opens up new possibilities in the usage of semantic technologies, as guides to check whether official documents are ontologically and logically correct, by not containing ambiguities, under specification or inconsistencies. 

 

Keywords: ontology-based analysis of texts, semantic deficiencies, vehicles, eGovernment, law, ontology engineering, law consistency, official documents consistency

 

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Government as Part of the Revolution: Using Social Media to Achieve Public Goals  pp134‑146

David Landsbergen

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Towards a Framework for eGovernment Development in Nigeria  pp147‑160

Darren Mundy, Bandi Musa

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The Link between the Conceptualization of eGovernment and its Perceived Impacts: an Exploratory Empirical Study in Kenya  pp161‑174

Nixon Ochara-Muganda, Jean-Paul Van Belle

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Exploring Issues Underlying Citizen Adoption of eGovernment Initiatives in Developing Countries: The Case of Tanzania  pp175‑187

Jim Yonazi, Henk Sol, Albert Boonstra

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Design Principles of Identity Management Architecture Development for Cross‑Border eGovernment Services  pp188‑201

Kamelia Stefanova, Dorina Kabakchieva, Roumen Nikolov

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Public Opinion Mining for Governmental Decisions  pp202‑213

George Stylios, Dimitris Christodoulakis, Jeries Besharat, Maria-Alexandra Vonitsanou, Ioanis Kotrotsos, Athanasia Koumpouri, Sofia Stamou

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Migration Strategies for Multi‑Channel Service Provisioning in Public Agencies  pp214‑225

Anne Fleur van Veenstra, Marijn Janssen

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Measuring for Knowledge: A Data‑Driven Research Approach for eGovernment  pp226‑235

Pieter Verdegem, Jeroen Stragier, Gino Verleye

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