The Electronic Journal of e-Government publishes perspectives on topics relevant to the study, implementation and management of e-Government

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Journal Issue
Volume 8 Issue 2, ECEG Conference Issue / Dec 2010  pp83‑235

Editor: Frank Bannister

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Guiding Integrated Service Delivery: Synthesizing and Embedding Principles Using Role‑Playing Games  pp83‑92

Nitesh Bharosa, Marijn Janssen, Bram Klievink, Anne-Fleur van Veenstra, Sietse Overbeek

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Trustworthy Communication Channels for the Electronic Safe  pp93‑103

Christian Breitenstrom, Martin Unger, Andreas Penski

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Abstract

The transition from the traditional task oriented delivery of single government services to a process‑oriented delivery of well sized service bundles is common for modern eGovernment implementations. Concerning the European Services Directive (DIRECTIVE 2006/123/EC) these service bundles are tailored to cover the needs of companies trying to offer their services in other EU member states. Nevertheless this approach is applicable to many other life circumstances. As process oriented service chains require well suited data capture and data sharing mechanisms, the Electronic Safe as a fundamental eGovernment infrastructure comes into play. The Electronic Safe is seen from a citizens viewpoint as a unique instrument, that makes it easy to control data flows between the citizen and her communication partners in a trustworthy and privacy conserving way. Previous work showed how to implement such a critical infrastructure in a decentralized and distributed manner, to satisfy strong confidentiality and privacy requirements. This paper focuses on the ability to bind the functionality of the Electronic Safe to the trustworthiness of its underlying hardware and software stack including its secure communication channels. We show how to use the mutual attestation mechanisms designed by the Trusted Computing Group (TCG) with the Safe Infrastructure and their communication protocols, while keeping the privacy features that the Safe Owner appreciates.  

 

Keywords: trusted computing, electronic safe, privacy enhancing technology

 

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Segmentation of the PAYE Anytime Users  pp104‑119

Jessica Clancy, Giuseppe Manai, Duncan Cleary

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A new Usage for Semantic Technologies for eGovernment: Checking Official Documents Consistency  pp120‑133

Fred Freitas, Zacharias Candeias Jr, Heiner Stuckenschmidt

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Government as Part of the Revolution: Using Social Media to Achieve Public Goals  pp134‑146

David Landsbergen

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Towards a Framework for eGovernment Development in Nigeria  pp147‑160

Darren Mundy, Bandi Musa

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The Link between the Conceptualization of eGovernment and its Perceived Impacts: an Exploratory Empirical Study in Kenya  pp161‑174

Nixon Ochara-Muganda, Jean-Paul Van Belle

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Exploring Issues Underlying Citizen Adoption of eGovernment Initiatives in Developing Countries: The Case of Tanzania  pp175‑187

Jim Yonazi, Henk Sol, Albert Boonstra

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Design Principles of Identity Management Architecture Development for Cross‑Border eGovernment Services  pp188‑201

Kamelia Stefanova, Dorina Kabakchieva, Roumen Nikolov

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Public Opinion Mining for Governmental Decisions  pp202‑213

George Stylios, Dimitris Christodoulakis, Jeries Besharat, Maria-Alexandra Vonitsanou, Ioanis Kotrotsos, Athanasia Koumpouri, Sofia Stamou

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Migration Strategies for Multi‑Channel Service Provisioning in Public Agencies  pp214‑225

Anne Fleur van Veenstra, Marijn Janssen

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Measuring for Knowledge: A Data‑Driven Research Approach for eGovernment  pp226‑235

Pieter Verdegem, Jeroen Stragier, Gino Verleye

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