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Journal Issue
Volume 9 Issue 2, ECEG / Dec 2011  pp93‑222

Editor: Frank Bannister

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The Role of National Culture on Citizen Adoption of eGovernment services: An Empirical Study  pp93‑106

Omar Al-Hujran, Mahmoud Al-dalahmeh, Anas Aloudat

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The use of Web 2.0 on Mexican State Websites: A Three‑Year Assessment  pp107‑121

Rodrigo Sandoval-Almazan, J. Ramon Gil-Garcia, Luis F. Luna-Reyes, Dolores E. Luna, Gabriela Diaz-Murillo

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Pan‑European Services in Slovenia  pp122‑131

Jaro Berce, Vasja Vehovar, Ana Slavec, Mirko Vintar

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Predictive Analytics in the Public Sector: Using Data Mining to Assist Better Target Selection for Audit  pp132‑140

Duncan Cleary

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Collaborative Network Analysis of two eGovernment Conferences: Are we Building a Community?  pp141‑151

Nusa Erman, Ljupco Todorovski

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A Multi‑Level Framework for ICT‑Enabled Governance: Assessing the Non‑Technical Dimensions of 'Government Openness'  pp152‑165

Misuraca Gianluca, Alfano, Giuseppe, Viscusi, Gianluigi

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Abstract

This paper proposes an interpretative framework which aims to provide a systemic perspective and an instrument to elicit the links between Information and Communication Technologies (ICTs) and governance, outlining the various challenges that this poses . In particular, it discusses the multiple dimensions of governance and identifies the public value drivers underpinning the conceptual and measurement framework proposed. In doing so the paper focuses on the 'openness' of governance mechanisms through it s interoperability dimension. It considers state‑of‑the‑art contributions at both academic and practitioner level and it also looks at how the proposed framework can be applied to the evaluation of two case studies at cross‑border, and national‑city level in Europe. Interoperability in fact is predominantly seen as an instrument for enabling cross‑border collaboration between public administrations within and between different Member States. Many initiatives and projects have been promoted and carried out during the last decade resulting in a growing number of potentially reusable best practices and benchmarks. Nevertheless, the complexity and volume of resulting project outcomes represent a challenge for effective exploitation of the results in other ini tiatives and intervention contexts. Moreover, despite the recognition of interoperability as a multi‑faceted concept (i.e. technological, organizational, and semantic), it seems to be mainly the technological aspects of interoperability that emerge from the available project results. The paper concludes outlining indications for future research and in particular on interoperability as a key driver for ICT‑enabled governance. Interoperability is found to play a strategic role in the delivery of e‑Governm ent services to local and national communities within the EU. Moreover, its significance is expected to increase over the next few years, especially in terms of how it supports emerging city governance models and acts as the backbone of communications at a pan‑European, national and local level.  

 

Keywords: interoperability, eGovernance, information systems, Europe, policy, value

 

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Determinants of eGovernment Maturity in the Transition Economies of Central and Eastern Europe  pp166‑182

Princely Ifinedo, Mohini Singh

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The Challenges of Accelerating Connected Government and Beyond: Thailand Perspectives  pp183‑202

Asanee Kawtrakul, Intiraporn Mulasastra, Tawa Khampachua, Somchoke Ruengittinun

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Examining the Potential for Channel Shift in the UK Through Multiple Lenses  pp203‑213

Darren Mundy, Qasim Umer, Alastair Foster

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Towards an Information Strategy for Combating Identity Fraud in the Public Domain: Cases from Healthcare and Criminal Justice  pp214‑222

Marijn Plomp, Jan Grijpink

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